Refer a Friend Terms and Conditions

TXU Energy (“we”, “TXU Energy” or “Company”) is offering you the opportunity to refer friends via a Referral Program (“Program”) offered on the web site located at refer.txu.com (the “Site”).

1. Binding Agreement.

By using the Site or participating in the Program, you are bound by these Terms and Conditions (“Terms”) and indicate your agreement to them.  All of the Company's decisions are final and binding.

2. Privacy.

The personal information collected, processed and used as part of the Program will be used in accordance with Company’s Privacy Statement, which is available by link on the Site.

3. How the Program Works.

You must be a legal resident of the United States of America and at least 18 years old to use the Site.  Next, you must visit the Site and follow the on-screen instructions to refer friends, family members or colleagues.  Once an individual makes a referral, he/she becomes an “Advocate” and will be provided with a unique referral link (“Personal Link”) that allows her to receive the benefit or reward advertised on the Site.  Referred friends (“Friends”) must complete the referral as described in the referral message. Advocates may refer a maximum of 25 friends, family members or colleagues during each session and a maximum of 500 times throughout the entirety of the Program.

4. Restrictions.

Advocates cannot refer themselves or create multiple, fictitious or fake accounts with the Company or participate in the Program as “Friends”.  No user may use the Program to violate any law, infringe or violate the rights of any third party, or otherwise act in a manner that is deemed harassing, harmful, illegal, hateful, obscene or outside the spirit and intent of the Program.  In addition, you may not (i) tamper with the Program, (ii) act in an unfair or disruptive manner, or (iii) use any system, bot or other device or artifice to participate or receive any benefit in the Program.  CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROGRAM MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS.  SHOULD SUCH AN ATTEMPT BE MADE, THE COMPANY RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING ATTORNEY FEES) TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION.

5. Rewards.

By making a valid referral, you will receive a $50 bill credit and your Friend will receive a $50 bill credit. You can earn a maximum of $2,000 in rewards per year. These rewards may be redeemed in various forms in the Company's sole discretion. Restrictions may apply.  For example, there may be a limitation on the number of referrals you can make, or if the reward is in the form of a gift card, gift certificate, bill credit or voucher, it may be subject to the issuer’s terms and conditions.  Rewards are subject to verification.  The Company may delay a reward for the purposes of investigation.  The Company may also refuse to verify and process any transaction for any reason.

Valid referrals must (i) be new customers to TXU Energy: for purposes of the Program, "new customer" cannot be a person who is a current or pending residential electricity customer; (ii) has completed a valid enrollment with TXU Energy; (iii) sign up online with TXU Energy from the personal link generated by the TXU Energy Refer a Friend Program on the Site (enrollments from personal links not generated through the Program are not eligible for awards); (iv) remain enrolled for at least 60 consecutive days; (v) have "cookies" enabled on the computer from which the enrollment is executed; and (vi) once all other requirements are met, the qualifying customer (Advocate or Friend) must have an active TXU Energy account at the time of bill credit application. The reward TXU Energy is offering may be changed by TXU Energy at any time prior to enrollment of a valid referral without notice to the Advocate or Friends. By participating in the Program, you agree that TXU Energy shall make the final determination as to whether a person meets all requirements to be considered a valid referral.

Participants in the Program are limited to $2,000 in referral rewards and other incentives from TXU Energy per calendar year, subject to submission of a completed W-9 form. If you earn more than approximately $2,000 in referral rewards and other incentives from TXU Energy, you may be required to complete a W-9 form to participate in the Program or, alternatively, you will be sent a W-9 form which you must complete and return to be eligible to receive rewards or incentives from TXU Energy above the $2,000  cap per calendar year. From time to time, TXU Energy may offer limited-time promotions which provide for increased incentive rewards. They are subject to change without notice to you by updating the information on the TXU Energy Refer-a-Friend Site. You are solely responsible for any and all tax liability arising out of any rewards you are issued. If you are issued more than $2,000 in referral rewards and other incentives from TXU Energy in a calendar year, TXU Energy will issue a 1099-MISC form reporting the value of the rewards and incentives you received, and you will receive a copy. Unless otherwise stated, rewards have no monetary value and may not be redeemed for cash.  They are not transferable and may not be auctioned, traded, bartered or sold.

6. Liability.

YOU UNDERSTAND AND AGREE THAT THE RELEASED PARTIES (DEFINED BELOW) SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).  By participating in the Program, you agree to defend, indemnify, release and hold harmless the TXU Energy, Extole, Inc., as the provider of the referral service, and their respective parent companies, affiliates and subsidiaries, together with their respective employees, directors, officers, licensees, licensors, shareholders, attorneys and agents including, without limitation, their respective advertising and promotion entities and any person or entity associated with the production, operation or administration of the Program (collectively, the “Released Parties”), from any and all claims, actions, demands, damages, losses, liabilities, costs or expenses caused by, arising out of, in connection with, or related to the Program (including, without limitation, any property loss, damage, personal injury or death caused to any person(s)) and/or the awarding, receipt and/or use or misuse of any benefit in the Program.  To be clear, the Released Parties shall not be liable for any technical errors or malfunctions, data theft or corruption, any printing or typographical error, or any damage to any computer system resulting from participating in, or accessing or downloading information in connection with the Program.  The Released Parties shall not be liable to any users for failure to supply any advertised benefit, by reason of any acts of God, any action or request by any governmental or quasi-governmental entity (whether or not valid), or any other activity or action that is beyond any of the Released Parties’ control. TO THE FULLEST EXTENT POSSIBLE BY LAW, THE RELEASED PARTIES’ MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PROGRAM, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED $100.

7. Disclaimer of Warranties.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) THE PROGRAM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS AND TERMS OF ANY KIND, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW OR CUSTOM, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO PRODUCTS OR SERVICES OFFERED THROUGH THE USE OF THE PROGRAM, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (B) THE RELEASED PARTIES MAKE AND GIVE NO WARRANTY THAT (i) THE PROGRAM WILL MEET YOUR REQUIREMENTS, (ii) THE PROGRAM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, AND (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE PROGRAM WILL MEET YOUR EXPECTATIONS, AND (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PROGRAM IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL.

8. Bulk Distribution (“Spam”).

Each Advocate is the actual sender of the emails and must comply with applicable law.  Referrals must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and family members.  By submitting any email address as part of the Program, the Advocate represents that he/she has the appropriate permission and consent.  Bulk email distribution, distribution to strangers, or any other use of the services described herein in a manner that is not promoted is expressly prohibited and may be grounds for immediate termination and further legal action.  The Company has no obligation to monitor the Program or any communications; however, the Company may choose to do so and block any email messages, remove any such content, or prohibit any use of the Program.  Advocates who do not comply with the law, including anti-spam laws, are obligated to indemnify the Program Entities against any liabilities, costs and expenses it incurs as a result of such spam.  Advocates and Friends may opt out of receiving emails at any time by following the opt-out instructions in the email.

9. Sign-In Credentials.

Users are responsible for maintaining the confidentiality of any sign-in credentials and are fully responsible for all activities that occur through the use of them.  Users agree to notify the Company immediately if they suspect unauthorized access to their account.  Users agree that the Company will not be liable for any loss or damage arising from unauthorized use of their credentials.

10. Right to Cancel, Modify or Terminate.

We reserve the right to cancel, modify or terminate the Program at any time for any reason. We reserve the right to disqualify any user at any time from participation in the Program if he/she does not comply with any of these Terms.

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TXU Energy Referral Rewards Sweepstakes

Official Rules

NO PURCHASE, SCAN, OR APP REQUIRED TO ENTER OR WIN.  A PURCHASE DOES NOT INCREASE YOUR CHANCES OF WINNING.  VOID WHERE PROHIBITED.

1. Eligibility:

The TXU Energy Referral Sweepstakes (the “Sweepstakes”) is open only to legal residents of the State of Texas, who are at least 18 years of age or older at the time of registration and are TXU Energy residential customers in good standing as of July 30, 2026. Employees, officers and directors of TXU Energy Retail Company (the “Sponsor”), The Promotion House, LLC, (the “Administrator”), their respective parent companies, affiliates, subsidiaries, advertising, and fulfillment and marketing agencies (collectively, “Sweepstakes Parties”), their immediate families (parent, child, sibling and spouse and their respective spouses, regardless of where they reside) and persons living in the same households as such individuals (whether related or not) are not eligible to participate in the Sweepstakes. By participating in the Sweepstakes, you release, discharge and hold harmless Sweepstakes Parties, their respective parents, affiliates, subsidiaries, retailers, advertising and promotion agencies and the respective officers, directors, employees and agents of each of the foregoing, from any and all damages whether direct or indirect, which may be due to or arise out of participation in the Sweepstakes or any portion thereof, or the acceptance, use/misuse or possession of any prize. By participating, you agree to these Official Rules and to the decisions of the Sponsor, which are final and binding in all respects. Void where prohibited by law, rule or regulation. All federal, state and local laws and regulations apply.

2. Sweepstakes Period:

The Sweepstakes begins at 12:01:00 PM Central Time (“CT”) on July 31, 2026 and ends at 11:59:59 PM CT on October 30, 2026 (“Sweepstakes Period”). 

3. How It Works:

To enter the Sweepstakes, you must be currently enrolled in TXU Energy Referral Rewards.  The TXU Energy Referral Rewards program is free to join.  To join, follow the instructions in the MyAccount platform.  Then, share your personal MyAccount link via email or text to refer your friends and family who reside in Texas and are eighteen (18) years of age or older.  You will receive one (1) entry into the Sweepstakes for each person with whom you share your MyAccount link via email or text.  Only share your MyAccount link via email or text to those with whom you have a personal relationship and who have given you permission to share their information for purposes of participating in the Sweepstakes.  You may also receive one (1) additional entry by sharing your MyAccount link or MyAccount QR code as a post on your personal X.com feed.  You may only receive one (1) entry via sharing on your personal X.com feed regardless of how many followers you have.

MESSAGE AND DATE RATES MAY APPLY if you choose to share your MyAccount link via text.

4. Drawing and Winner Notification:

Administrator is an independent judging organization whose decisions as to the selection of the potential winner are final and binding. At the end of the Sweepstakes Period, Administrator will select the one (1) potential Grand Prize winner from among all eligible entries received. The potential winner will be notified by email, or phone as applicable. Sponsor shall have no liability for any winner notification that is lost, intercepted or not received by a potential winner for any reason.  If, despite reasonable efforts, a potential winner does not respond within twenty-four (24) hours of the first notification attempt, or if the prize or prize notification is returned as unclaimed or undeliverable to such potential winner, such potential winner will forfeit their prize and an alternate winner may be selected.  Sponsor, in its sole discretion and time permitting, will attempt to contact up to three (3) potential winners of a prize in accordance with the above procedure, after which the prize in question may go unawarded if it remains unclaimed.  If any potential prize winner is found to be ineligible, or if they have not complied with these Official Rules or decline the prize for any reason prior to award, such potential prize winner will be disqualified and an alternate prize winner may be selected.

5. Prize/Odds:

One (1) Grand Prize is available.  The Grand Prize consists of $10,000 awarded in the form of a check made out to the Grand Prize winner.

Odds of winning a Grand Prize depend on the total number of entries received.

6. Prize Limitations:

Grand Prize will be awarded only upon winner redemption, confirmation, verification and final approval by Sponsor. If it is discovered during prize verification you have entered, attempted to enter, or used multiple accounts to enter more than the stated limit, you will be disqualified at the discretion of the administrator, or will be void. Entries generated by script, macro or other automated means, which subvert the entry process, are void. All Entries become the property of Sponsor and will not be acknowledged or returned. Sweepstakes Parties are not responsible for late, lost, stolen, damaged, delayed, or undelivered Grand Prize.

7. General Prize Conditions:

Any potential prize winner must sign and have notarized an Affidavit of Eligibility, a Liability Release, and (where imposing such condition is legal) a Publicity Release and an IRS form W9 (collectively, “Prize Claim Documents”).  If winner fails or refuses to sign and return all Grand Prize Claim Documents within five (5) days of prize notification (or a shorter time if required by exigencies), winner may be disqualified and an alternate winner may be selected.  Grand Prize will only be awarded by Sponsor upon potential winner’s verification of eligibility and final approval by Sponsor.

8. Miscellaneous:

Sweepstakes Parties are not responsible for late, lost, incomplete, corrupted, stolen, garbled, damaged, delayed, undelivered or misdirected entries, all of which are void. By entering the Sweepstakes, you recognize and agree that the registration information provided by you will be made available to Sponsor; use of such information will be governed by Sponsor’s privacy policy found at http://www.txu.com/privacy-notice. Upon entering the Sweepstakes, winner grants Sponsor its affiliates, subsidiaries, parents, licensees and designees the right to print, publish, broadcast, transfer, and use world-wide, in any media now known or later developed, the winner's name, photo and likeness, for publicity purposes, including but not limited to, in advertisements, and other communications, including but not limited to online and in social media, worldwide, in perpetuity, without additional compensation, notification or permission, except where prohibited by law. You agree to comply with these Official Rules and the decisions of the Sponsor and Administrator shall be binding and final.

9. Release:

As a condition of entering the Sweepstakes, you agree that (1) under no circumstances will you be permitted to obtain awards for, and you hereby waives all rights to claim punitive, incidental, consequential or any other damages, and any claims, judgments or awards shall be limited to actual out-of-pocket expenses; (2) all causes of action arising out of or connected with this Sweepstakes, or any Grand Prize awarded, shall be resolved individually, without resort to any form class action; and (3) in no event will you be entitled to receive attorneys’ fees. BY ENTERING THE SWEEPSTAKES, YOU AGREE TO RELEASE, DISCHARGE AND HOLD HARMLESS SWEEPSTAKES PARTIES AND THE RESPECTIVE OFFICERS, DIRECTORS, AND AGENTS OF EACH, FROM ANY AND ALL LIABILITY FOR ANY INJURY, LOSS, OR DAMAGE OF ANY KIND TO PERSONS, INCLUDING DEATH, AND PROPERTY, WHETHER DIRECT OR INDIRECT, WHICH MAY BE DUE TO OR ARISE OUT OF PARTICIPATION IN THE SWEEPSTAKES OR ANY PORTION THEREOF, OR THE ACCEPTANCE, USE/MISUSE OR POSSESSION OF GRAND PRIZE, OR ANY PRIZE-RELATED TRAVEL OR ACTIVITY. YOU WAIVE ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10. Disclaimer:

Sweepstakes Parties are not responsible for printing or typographical errors in these Official Rules or in any Sweepstakes-related materials. Sponsor reserves the right, in its sole discretion, to disqualify any individual that tampers with the entry process. Sponsor also reserves the right to terminate, suspend, cancel or modify the Sweepstakes and the Grand Prize for the Sweepstakes from among all eligible, non-suspect entries received as of the date of termination in a random drawing if for any reason this Sweepstakes is not capable of running as planned due to any reason, including infection by computer virus, bugs, tampering, fraud, unauthorized intervention, technical failures or other causes that may corrupt or impair the integrity, fairness or proper play of the Sweepstakes. Sweepstakes Parties are not responsible or liable for any events which may cause errors and/or the Sweepstakes to be stopped, including but not limited to any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, entries, nor are they responsible for any problems or technical malfunction of any telephone, network or telephone lines, computer on-line systems, servers, or cable, satellite, or Internet Service Providers, computer equipment, software or any other failure of any email or entry to be received by Sponsor on account of technical problems, human error or traffic congestion on the Internet or at any web site, or any combination thereof, including any injury or damage to yours or any other person's computer relating to or resulting from participation in this Sweepstakes or downloading any materials in this Sweepstakes. Sweepstakes Parties are not responsible for computer, mechanical, technical, electronic, network or other errors or problems, including any errors or problems that may occur in connection with the administration of the Sweepstakes, the processing of Entries, or in any other Sweepstakes-related materials. Sweepstakes Parties may stop you from participating in this Sweepstakes if you violate Official Rules or act, in Sponsor’s sole discretion: (a) in a manner Sponsor determines to be not fair; (b) with an intent to annoy, threaten or harass any other entrant or the Sponsor; or (c) in any other disruptive manner. 

CAUTION: ANY ACT OR ATTEMPT BY AN ENTRANT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS SWEEPSTAKES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, SWEEPSTAKES PARTIES RESERVE THE RIGHT TO SEEK DAMAGES AND OTHER REMEDIES (INCLUDING ATTORNEYS’ FEES) FROM ANY SUCH INDIVIDUAL(S) TO THE FULLEST EXTENT PERMITTED BY LAW.

11. Choice of Law and Jurisdiction:

Except where prohibited, all issues and questions concerning the construction, validity, interpretation, and enforceability of these Official Rules, or the rights and obligations of entrants or winner, Sponsor, and administrator in connection with this Sweepstakes, shall be governed by, and construed in accordance with, the laws of the state of Texas, without giving effect to any choice of law or conflict of law rules or provisions (whether of the state of Texas or any other jurisdiction), which might otherwise cause the application of the laws of any jurisdiction other than the state of Texas. Any action seeking legal or equitable relief arising out of or relating to the Sweepstakes or these Official Rules shall be brought only in the courts of the state of Texas. You hereby irrevocably consent to the personal jurisdiction of said courts and waive any claim of forum non-convenience or lack of personal jurisdiction they may have.

12. Winners List:

Any legally required winner’s list may be obtained by sending a self-addressed, stamped envelope to: TXU Energy Referral Rewards Sweepstakes Winner, c/o The Promotion House LLC, 6501 Cooper Place, Plano, TX  75093.  All such requests must be received within six (6) weeks after the end of the Promotion Period. 

SPONSOR: TXU Energy Retail Company LLC, 6555 Sierra Drive, Irving, TX 75039. Rep #10004.

ADMINISTRATOR: The Promotion House, LLC, 6501 Cooper Place, Plano, TX 75093

©[2026] TXU Energy Retail Company LLC REP #10004