TXU Energy Battery Rewards | TXU Energy
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Earn Rewards With Your Battery

Get paid for your stored energy and help support Texas when there’s high electricity demand. You’ll always have the backup you need.

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TXU Energy Battery Rewards

When you enroll in Battery Rewards, your stored energy is sent to the grid when electricity demand is high. For your help, we’ll send you $100 in digital reward cards every six months.1 It’s a simple and easy way to put a bonus in your pocket and support Texas.

Here's how it works:

  • We’ll send you a $100 digital reward cards every six months2
  • When there’s high electricity demand, your battery will seamlessly send energy to your home, with any excess going to the grid3
  • You’ll keep at least 20% of your battery’s capacity at all times. In an outage or during severe weather, you’ll keep 100% for home backup.
 
Not a TXU Energy customer? Sign up for a plan to enroll
in Battery Rewards.

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Start earning with Battery Rewards

 

 

See program terms and conditions for more information.

 

 

Frequently Asked Questions

  • What is TXU Energy Battery Rewards?
    TXU Energy Battery Rewards offers a way for customers who own Enphase   batteries to send their energy to the grid during times of high usage to help lower demand across Texas. We’ll pay you for access to your battery in digital prepaid Mastercards and you can spend those rewards on anything you’d like.
  • What batteries are eligible?
    Currently, only customers who have rooftop solar panels and own a battery from Enphase can participate in this program. If you lease your battery or finance it through a power purchase agreement, you won’t be able to participate at this time. Please check out www.txu.com/batteryrewards for the latest list of eligible battery manufacturers.
  • What TXU Energy plan do I need to be on?
    You can participate if you’re on any TXU Energy commodity plan. We recommend you combine Battery Rewards with a solar buyback plan for even more solar benefits. If you’re not a current customer enrolled on an electricity plan and would like to enroll in Battery Rewards, shop our plans.
  • How do I enroll in Battery Rewards?
    You can enroll in Battery Rewards today if you’re a current TXU Energy customer and have an Enphase battery by simply clicking on the “Enroll in Battery Rewards” button at the top of this page. From there, you'll be directed to our program enrollment page to verify your customer status and battery type, along with completing a few other steps. Please email us at batteryrewards@txu.com if you have any enrollment questions.
  • Can I opt out of individual dispatch events?
    Depending on the settings of your battery manufacturer app, it maybe be possible to opt out of individual program dispatch events. However, if you do not participate in at least 90% of these events, you may be unenrolled from the program  by TXU Energy. For more information, please see program terms and conditions.
  • Do I get paid per dispatch event?
    No, we’ll send you a $100 prepaid card every six months while you’re in the program.
  • If I have more than one battery, do I receive a greater incentive?
    No, your reward amount will be the same whether you have one battery or multiple.
  • What happens if I need my battery during an outage?
    In cases of random outages, you’ll always be able to count on that 20% backup. Also, in the event of an outage, any energy coming from your solar panels will be rerouted to the battery for your home to use and will not go out to the grid during that time.
  • What happens if my battery stops working while enrolled?
    If your battery stops working or malfunctions, you’ll be unenrolled from the program, but you can contact us at batteryrewards@txu.com to re-enroll and continue receiving rewards.
  • When will I get my first reward card?
    You’ll receive your first reward card up to 10 weeks after you enroll. Be on the lookout for an email from txu@eeincentives.com.
  • How can I cancel my enrollment?
    Email us at batteryrewards@txu.com and we’ll help you cancel your enrollment.
  • How does participating in this program help Texas?
    Programs like this help make the statewide grid more efficient. The combined energy from connected devices like batteries and smart thermostats help balance the supply and demand on the grid, so there’s more to go around.

1 To qualify for the recurring $100 reward, you must be enrolled in the TXU Energy Battery Rewards program and your account must be active with TXU Energy at the time of fulfillment. The reward is fulfilled with a prepaid digital card, subject to terms and conditions of card issuer. Customers may visit https://txuenergyredeem.eeincentives.com/ to redeem their reward. TXU Energy reserves the right in its sole discretion to substitute a check of equal value for the prepaid card, and to otherwise modify or cancel the program at any time. This card is issued by EE Incentives. This card may be used everywhere a debit card is accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the prepaid card agreement administered by EE Incentives.

 

2 TXU Energy makes no warranties. TXU Energy is not affiliated with your battery manufacturer or its products and services. Please check with your battery manufacturer for warranty information related to its products and services. To participate, you agree to the TXU Energy Battery Rewards program terms and conditions.  If you decide later you do not want to participate in the program, you can unenroll at any time by emailing BatteryRewards@txu.com.