Man with woman touching a thermostat

Smart Energy Savings

Smart thermostats are great energy-saving tools. Now you can save even more energy and earn up to $150 in rewards with our free Connected Conservation program.

It’s easy to conserve & save

Connected Conservation helps lessen demand when there’s a need in Texas. Your smart thermostat will be automatically adjusted by a few degrees for a short time. We’ll notify you when there’s a conservation event, and you’ll always have control of your thermostat if you don’t want to participate at that time. As a thanks for enrolling, we’ll send you rewards worth up to $150.1 

Ready to get started? Using the links below, enroll with your smart thermostat brand or the app you use to control it.2

Get started in a few quick steps

Don’t own a smart thermostat? You can buy one at a great price through our partner, EE Incentives.

Shop EE Incentives Store

Support your community & earn a reward

Mother and son adjusting thermostat

Use less, save more

Conserving energy helps you save and it’s something we can all do to reduce demand for electricity when there’s an urgent need across the state while still keeping comfortable.

Increase your reward value

You can choose to redeem your reward for a $50 prepaid card, $50 in shopping or dining credits or $150 for energy-saving home products from our partner.

man smiling while using smartphone

Frequently Asked Questions

  • How does Connected Conservation work?

    ERCOT, your Transmission and Distribution Utility (TDU) or TXU Energy may make a call for conservation during a particularly hot summer afternoon or cold winter morning. We’ll adjust your thermostat a few degrees from your set temperature until there’s no longer an extreme need. Your thermostat will automatically go back to your previous temperature. You can override any Connected Conservation event setting if you prefer not to participate.

  • Am I eligible to participate in the program?

    You must be a current TXU Energy customer and have a qualifying smart thermostat installed at your residential service address. You‘ll also need an active Wi-Fi network connection to your smart thermostat.

  • Which smart thermostats are eligible?

    At this time, only certain Resideo, Amazon and Sensi smart thermostats are compatible with our program. See all compatible models here.

  • I don’t have a smart thermostat – can I still participate?

    You’ll need a qualifying smart thermostat to participate. You can purchase one through Resideo, EE Incentives, or a third-party retailer.

  • How do I get my reward?

    You must sign up for Connected Conservation, agree to the program’s Terms and Conditions and successfully connect your smart thermostat. After you’ve successfully connected, we’ll email your reward, which will include a link to redeem for your choice of $50 in gift cards, a $50 prepaid card or choose to triple your reward value to $150 by purchasing energy efficiency-products from our partner’s online store.

  • Will I know when my thermostat’s being adjusted?

    Your app will post an alert when a conservation event starts. If you have push notifications turned on, you’ll get one each time there’s an event.

  • Can I sign up with multiple smart thermostats?

    You can connect as many qualifying smart thermostats as are installed in your home. You’ll only be eligible to reward one reward per household, but the more thermostats you sign up, the most energy you’ll conserve.

  • What if I have problems with my thermostat?

    If you have trouble with your thermostat or have questions about installation or use, contact your thermostat manufacturer’s customer support team directly.

  • What if I change my mind and no longer want to participate in the program?

    To completely remove your thermostat(s) from the program, please reach out to us at customerconservation@vistracorp.com. We’ll unenroll you from the program within 5-10 business days.

Note: TXU Energy reserves the right to cancel or modify the Connected Conservation program at any time without prior notice.

 

1 To qualify for the one-time reward, you must enroll an eligible smart thermostat at your TXU Energy service address in the Connected Conservation program and must be active with TXU Energy at the time of fulfillment. Eligible customers will have the choice to redeem their reward for either a prepaid card, shopping and dining gift cards, or triple the face value of the reward for smart home and energy-saving products. Customers may visit txuenergy.tripleupreward.com to redeem their reward. Triple Up Reward is fulfilled by EE Incentives, subject to terms and conditions. TXU Energy reserves the right in its sole discretion to substitute a check of equal value for the prepaid card, and to otherwise modify or cancel the program at any time. This Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement.

 

2 TXU Energy makes no warranties. TXU Energy is not affiliated with your thermostat manufacturer or its products and services. Please check with your thermostat manufacturer for warranty information related to its products and services. To participate, you agree to the Connected Conservation program terms and conditions including the remote adjustment of your thermostat during conservation events. At any time during an event, you can override the adjustment using your app or thermostat. If you decide later you do not want to participate in the program, you can unenroll at any time.