Protection with Power

Protect your home and what's inside. Choose from our home warranty offers and insurance to get coverage for your HVAC systems, appliances, electronics, plumbing and more.


Make a Claim

Home Protection Offers

  • Extreme Weather Protection
    Rest easy during extreme weather events knowing your backup power has you covered. Save $500 at Generator Supercenter with this exclusive offer.

    Power outages can happen when you least expect it. With a reliable supply of backup power, you can be prepared for extreme weather events and unexpected outages. To help protect your home, we’ve partnered with Generator Supercenter on an exclusive offer for whole home generators.

    Generator Supercenter provides high-quality generators and employs factory-certified technicians for repairs, installations and ongoing maintenance. Their top-of-the-line Generac  generators ensure you’re always prepared for extreme weather. 1

    You’ll receive:

    • $500 off your purchase2
    • A 7-year extended warranty3
    • Free surge protector
    • Maintenance & service after install

    Generator Supercenter’s team of trained technicians will help schedule your consultation and installation, and walk you through how your generator works during your install. 

    Get a quote today or call 866-516-7199 to request a free consultation for your home.

     

    1Generator offer is available through Generator Supercenter and only applies to Generac generators. TXU Energy is not affiliated with, and does not endorse third parties offering in-home assessments, generator product offers or the generators. TXU Energy is not affiliated with, and does not endorse third parties offering in-home assessments, generator product offers or the generators they sell. TXU Energy makes no representations or warranties of any kind with respect to the products or services of third parties that market and sell generators.

    2Generator Supercenter program discounts end on Nov 30, 2023. Must have a signed contract dated on or before the end date.

    37-year warranty begins on start-up after installation and is upgradeable to a 10-year for 12 months after installation for a fee.

    The finance approvals are credit based on the current credit guidelines with approved credit through Generator Supercenter. Please visit https://generatorsupercenter.com/about-generator-supercenter/financing-options/ Generator Supercenter is licensed by the Texas Department of Licensing and Regulation. License #26130.

  • A/C & Heat Protect
    Protect up to two A/C and heating units. No annual coverage limit.

    $24.95/month with no annual coverage limit for up to two A/C or heating units
    $125/claim deductible

    TXU A/C & Heat Protect covers your home’s heating and cooling units from costly repairs. Plus, the work is backed by a 180-day guarantee.*

    *Covered systems must be in good working order at time of activation.  Non-covered and incidental charges may apply to certain repairs and replacements.

  • MyHome Protect Ultra
    happy mom and daughter staying warm
    Get the ultimate home system protection. No annual coverage limit.

    $43.95/month with no annual coverage limits
    $125/claim deductible

    TXU MyHome Protect Ultra covers nearly every major home system and appliance you use every day. Plus, the work is backed by a 180-day guarantee. Includes:

    • Complete coverage of all systems, including those with unknown pre-existing conditions*
    • Homeowners insurance deductible reimbursement, up to $1,000 per claim**
    • Emergency lodging reimbursement, up to $1,200 per claim***

    * Covered systems must be in good working order at time of activation. Non-covered and incidental charges may apply to certain repairs and replacements.
    ** Up to $1,000, one claim per 12 months. Additional terms and conditions apply, please see your Service Agreement for details.
    *** Reimburses you up to $1,200 if (a) your only cooling or heating system is non-operational for 24 hours or more from the time of the first service visit should there be a delay in acquiring repair parts, or (b) a sudden break in a water pipe results in flooding and the removal of water from the residence by a water removal company is delayed by 24 hours. Only 1 claim per member per 12-month period. Additional terms and conditions apply, which will be included in your plan materials you receive after enrollment. 

  • MyHome Appliances Protect
    Protect your home’s major appliances. No annual coverage limit.

    $18.95/month with no annual coverage limit
    $125/claim deductible

    TXU MyHome Appliances Protect covers your refrigerator, oven and cooktop, dishwasher, microwave, clothes washer and dryer and more from costly repairs. Plus, the work is backed by a 180-day guarantee.*

    *Covered systems must be in good working order at time of activation. Non-covered and incidental charges may apply to certain repairs and replacements.

     
  • MyHome Systems Protection
    Protect your home’s heating and cooling, electrical and plumbing systems. No annual coverage limit.

    $33.95/month with no annual coverage limit
    $125/claim deductible

    TXU MyHome Systems Protect covers your electrical, plumbing, heating and cooling systems, water heater and more from costly repairs. Plus, the work is backed by a 180-day guarantee.*

    *Covered systems must be in good working order at time of activation. Non-covered and incidental charges may apply to certain repairs and replacements.

     
  • Plumbing Protect Ultra
    Woman and man plumbers
    Protect your home’s plumbing with up to $25,000 in repair coverage each year.

    $9.95/month with no annual coverage limit
    $100/claim deductible

    TXU Plumbing Protect Ultra covers common plumbing repairs and replacements. Plus, the work is backed by a 180-day guarantee.*

    * Covered systems must be in good working order at time of activation.  Non-covered and incidental charges may apply to certain repairs and replacements.

  • Surge Protect Max
    couple in kitchen
    Protect your appliances and electronics with up to $1,750 in repair coverage each year.

    $8.95/month with $1,750 for repairs or replacements per contract year

    TXU Surge Protect Max covers your major appliances and electronics, like TVs, laptops, tablets, refrigerator, microwave, water heater, clothes washer and dryer from costly repairs.

File a claim in moments

Filing a claim is simple and fast with our trusted claims management partner, Cinch Home Services.

Start Claim

Renters insurance

Move into your new apartment worry-free with a renters insurance policy from our partner, Lemonade.

How do I enroll?

Current TXU Energy customers can add home protection onto their existing energy plan. Sign into your MyAccount Portal or log into your TXU Mobile app, and visit the Products section.

Sign in to MyAccount

Not a TXU Energy customer yet?

Enroll in an energy plan first, and see what offers are currently available for you.

Shop for Energy Plans



Warranty materials will be mailed to you with full details on eligibility, coverage, and exclusions. You have 30 days from your enrollment date to decide whether you want to keep the coverage or call and cancel your enrollment before you are billed. Warranty coverage is for a one-year term that will begin automatically after the 30-day review period unless you cancel during that time. You may also cancel at any time without penalty after coverage begins if you have not filed a claim. If a claim has been made when you cancel, you may be billed for the lesser of either the remaining payments in the term or the paid amount of the claims made during the term. Upon expiration of the initial term, your coverage will automatically renew, at the issuing Company’s option. Warranty will be billed on your monthly TXU Energy electricity bill. TXU Energy is an authorized seller for warranties provided, administered and serviced by Cinch Home Services and its subsidiary HomeSure of America, Inc., and is not responsible for claims or service related to your coverage. Available for eligible TXU Energy residential customers.

 

We’re here to help

Have questions about our home protection or insurance offers? Chat with us or call 866-278-4898 to speak to a friendly team member.