Learn about the convenient ways to pay your TXU Energy bill, including online options, over the phone, in person and by mail.
Need more time to pay?
We understand that sometimes you need a little extra time to pay your bill.
- Give us a call if you need more time to pay or would like to set up a longer-term payment plan at 1-800-242-9113. We're here to help.
- You may also be able to request a payment extension in MyAccount. If you’re eligible, you’ll see a “Need more time to pay” message. Click the link and follow the steps to extend your due date.
- You may also qualify for state-funded assistance with your electricity bill. If you’d like to learn more, call 2-1-1 and ask for the electricity bill payment assistance agency in your community.
Learn more about payment assistance options.