Learn about the convenient ways to pay your TXU Energy bill, including online options, over the phone, in person and by mail.

Pay with MyAccount

  • Sign in to pay your bill online or on your smartphone with our iPhone or Android app.
  • Pay automatically every month with a bank account or credit/debit card when you Sign up for AutoPay.

Pay by Phone

  • Call 1-800-818-6132.

Pay by Mail

  • Send your bill stub and payment to:
    TXU Energy PO Box 650700
    Dallas, Texas 75265-0700

Pay in Person

  • Find a payment location near you, and be sure to bring your statement with you.

Need more time to pay?
We understand that sometimes you need a little extra time to pay your bill.

  • Give us a call if you need more time to pay or would like to set up a longer-term payment plan at 1-800-242-9113. We're here to help.
  • You may also be able to request a payment extension in MyAccount. If you’re eligible, you’ll see a “Need more time to pay” message. Click the link and follow the steps to extend your due date.
  • You may also qualify for state-funded assistance with your electricity bill. If you’d like to learn more, call 2-1-1 and ask for the electricity bill payment assistance agency in your community.

Learn more about payment assistance options.