Recovering from Severe Weather

We're Here to Help

We're committed to remaining flexible and responsive to the needs of our customers, especially when times get tough. Programs like TXU Energy Aid provide financial assistance to thousands of Texas families in times of need.

Call us 24/7 at 800-242-9113 if you need more time to pay so we can help keep your lights on with a deferred payment plan.

View Payment Assistance Options

Bill Payment Assistance

Visit and search Electricity Bill Assistance to find agencies in your area that may be able to help.

Usage & Savings Tools

Stay updated on your energy usage with our app and find easy ways to use less electricity and save with our home tips.