Give us a call to quickly speak with an agent, and get the information you need.

Residential


Customer Service

1-800-818-6132

DFW Area: 972-791-2888
New Customer Sales

1-855-750-0899

Live agents – 24/7
See residential plan options

Business / Commercial


Customer Service

1-888-399-5501

Mon-Fri 7am-7pm
New Customer Sales

1-855-881-0489

Mon-Fri 7am-7pm, Sat 8am-5pm
See business plan options

Other Services


Property Management & Apartment Services

1-800-316-2135

Mon-Fri 8am-5pm
Email: aptservices@txu.com
Construction & Builder Services

1-800-711-9112

Mon-Fri 8am-5:30pm
Email: constructionservices@txu.com
You can also visit our Help Center for more information or reach us through email for your home or business.

Executive Feedback
Compliments, comments or complaints? Email your feedback or mail them to TXU Energy Executive Feedback, PO Box 65764, Dallas, TX 75262-0764.