Give us a call to quickly speak with an agent, and get the information you need.

Residential


Customer Service

1-800-818-6132

DFW Area: 972-791-2888
Email us for your home.

New Customer Sales

1-855-750-0899

Live agents – 24/7
See residential plan options.

Business / Commercial


Customer Service

1-888-399-5501

Mon-Fri 7am-7pm
Email us for your business.
New Customer Sales

1-855-881-0489

Mon-Fri 7am-7pm, Sat 8am-5pm
See business plan options.

Other Services


Apartment & Property Management Services

1-800-316-2135

Mon-Fri 8am-5pm
Email: aptservices@txu.com
Construction & Builder Services

1-800-711-9112

Mon-Fri 8am-5:30pm
Email: constructionservices@txu.com
Executive Feedback
Compliments, comments or complaints? Email your feedback or mail them to TXU Energy Executive Feedback, PO Box 65764, Dallas, TX 75262-0764.