Welcome Back!
Sign in and see your usage, set up helpful alerts, view your bill, and more.
Our Mobile App
- Check your usage and how it compares to the outside temperatures
- See how your bill's shaping up at anytime and easily make payments
- Set up helpful alerts and tools like Weekly Snapshots and AutoPay
Energy-saving tips for every season
Small changes can lead to big savings. See how you can make an impact - on your bill, and the environment!
Power your home and protect what's inside
With a wide variety of home protection plans to choose from, you can bundle warranties for appliances, air conditioning, and more with your energy plan.
Have questions?
We have answers
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How is my electricity bill calculated?
We do offer payment extensions for some customers. To see if you qualify for a deferral, call us at 1-800-242-9113. You may also be able through MyAccount.
This short-term option won't change your monthly due date and can't extend beyond the due date of your next invoice. Applicableate fees also still apply.
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I didn't receive my electricity bill. What do I do?We do offer payment extensions for some customers. To see if you qualify for a deferral, cal us at 1-800-242-9113. You may also be able through MyAccount. This short-term option won't change your monthly due date and can't extend beyond the due date of your next invoice. Applicableate fees also still apply.
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I didn't receive my bill. What do I do?We do offer payment extensions for some customers. To see if you qualify for a deferral, cal us at 1-800-242-9113. You may also be able through MyAccount. This short-term option won't change your monthly due date and can't extend beyond the due date of your next invoice. Applicableate fees also still apply.
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I forgot my TXU Energy MyAccount password. How do I get it?We do offer payment extensions for some customers. To see if you qualify for a deferral, cal us at 1-800-242-9113. You may also be able through MyAccount. This short-term option won't change your monthly due date and can't extend beyond the due date of your next invoice. Applicableate fees also still apply.
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I forgot my TXU Energy MyAccount username. How do I get it?We do offer payment extensions for some customers. To see if you qualify for a deferral, cal us at 1-800-242-9113. You may also be able through MyAccount. This short-term option won't change your monthly due date and can't extend beyond the due date of your next invoice. Applicableate fees also still apply.
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What is AutoPay?We accept all credit cards with the Visa® and MasterCard® logo, as well as most debit cards containing the Pulse, Accel, NYCE or STAR logos on the back of the card, if your account is eligible to receive these types of payments.
We’re here for you 24/7
You can count on us to help you with any questions or needs you have anytime. Chat with us or call 866-278-4898 to quickly speak with a member of our team.
