How to Purchase Electricity Checklist

Whether you're moving or just thinking about switching providers at your current home, knowing how to purchase electricity will play a big role in finding the right plan. While it’s tempting to just pick the company with the cheapest rates, it’s important to first research the provider, their plans, customer service and more before choosing.

To make things a bit easier, here’s a checklist that you should keep handy as you begin shopping around:

  • Clear Pricing. Make sure your provider offers straightforward terms of service with billing you can understand. Some Texas electricity providers offer "introductory" or "promotional" rates for the first month or so of service. Before you know it, you're paying a much higher rate - maybe even after you've used it and been billed. Beware of tricky teaser rates from electricity companies trying to get your business. You want a Texas electricity plan that's clear and easy to understand, maybe even one with price protection.

  • Compare plans. Find out if the provider you’re considering offers plans that fit your household’s needs. TXU Energy has many excellent plans to choose from, including plans that come with cash back loyalty rewards, online-only plans, as well as eco-friendly plans that help you purchase electricity made from 100% renewable wind energy.

  • Find 24/7 customer service. One thing to check when you’re considering a new electricity provider is what their customer care policy consists of. Is it empty words, or is it backed up by actions? People need electricity around the clock, not just between the hours of 9 and 5. And like TXU Energy, your electricity company should be there around the clock to assist with your needs. Many providers don’t offer that level of service.

Another thing to consider when searching for the best electric prices: Does the provider give you money-saving benefits at no extra cost? Here are just a few great extras that only TXU Energy offers:

  • Straightforward Pricing You Can Count On. Some providers offer "introductory" or "promotional" rates for the first month or so of service that look like a great deal at first. Before you know it, you're paying a much higher rate. Not knowing what your bill will be from month to month makes it tough to budget for your home's electricity costs. Beware of tricky teaser rates from electricity companies trying to get your business, and choose a plan with straightforward pricing from TXU Energy. Not satisfied? Change it in the first 60 days with no early cancellation fees. That's something you can count on.

  • TXU Energy MyAccount. Register for online account management, and get greater flexibility and control over your energy usage so you can save time and save money on electric costs. With you can easily take advantage of:

  • Average Monthly Billing. Eliminate the seasonal fluctuations in your monthly electricity bill. With TXU Energy Average Monthly Billing you can take the ups and downs out of your electric cost. The total amount you pay is spread out over the year, so your bill only changes a small amount from month to month.

  • Automatic Payments. You’ll have one less thing to worry about when you sign up for AutoPay through TXU Energy. Choose to have your electric costs deducted from your bank account or credit/debit card and stop worrying about due dates, lost mail or late fees.

  • TXU Energy MyEnergy DashboardSM This online tool is designed to help you save money on your electricity bill by charting out when you use the most energy and providing tips on how to reduce that usage during peak times. We’re giving you the tools to make the smartest decisions for you and your wallet.

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