Earn cash back on your electricity!

It’s nice to get cash back for something you do every day. That's why we created the TXU Energy plans that pay cash back. When you sign up for one, you can get back a percent of the money you spend on electricity depending on the plan. A prepaid cash card will be delivered to your home.*

Click here to find out more about the cash back loyalty reward program, including:

  • How to check the amount on your card
  • How to use your card to pay your TXU Energy bill
  • When to expect to receive your card and more frequently asked questions

Click here to check your balance or call 1-888-507-7333.


* Cash Back Loyalty Reward payable by the end of February for the previous calendar year to eligible customers in good standing as of the payout date who have remained a TXU Energy customer continuously from date of enrollment on an eligible plan. Reward depends on your plan and is based on a percent of electricity consumption actually billed to and paid for by the customer (excluding taxes and certain non-recurring fees and charges) while the reward program remains in effect. Reward is fulfilled with Visa® prepaid card, subject to terms and conditions of card issuer. TXU Energy reserves the right in its sole discretion to substitute a check of equal value for the Visa® prepaid card, and to otherwise modify or cancel the program at any time. For reward balances $5.00 and under, TXU Energy reserves the right to issue a bill credit in lieu of a prepaid card.


Cards can be used everywhere Visa® debit cards are accepted.

Cash Back Loyalty Reward cards are issued by Citibank, N.A. pursuant to a license from Visa U.S.A. Inc. and managed by Citi Prepaid Services.

Other prepaid cards issued by MetaBankTM pursuant to a license from Visa U.S.A. Inc.