Reward Card Help
Here are a few tips to make sure you have as much fun spending your rewards as we have giving them. See the instructions below for each type of reward card.
Remember: It's important to know your reward card balance. If your purchase is more than your card balance, you'll need to pay the difference first with another form of payment and then use your reward card to pay the remainder.
Call 888-507-7333 to activate your card.
Welcome, Renewal or Other
Call 800-233-5915 to activate your card.
Questions? Call the customer service number on the back of your card.
Show us how you're spending your reward at facebook.com/txuenergy or use #TXUECashBack.