The power of a helping hand.

For more than 30 years, TXU Energy AidSM has helped Texas families in need keep their homes powered and safe. Through the support of our employees, customers and other donors, TXU Energy Aid helps an average of 20,000 customers each year with bill-payment assistance.

You can help, too. Email us at and include your name, address, daytime phone number, electricity account number and the amount of a one-time or monthly contribution. All donations are tax deductible, and every dollar donated goes directly to payment assistance in your community.

If you or someone you know needs help, email us or call 2-1-1 for the Texas Information and Referral Network.

Customers who are military veterans injured in combat and unable to regulate their body temperature can also receive bill-payment assistance. For more information, call us at 1-800-242-9113 or email