Does your bill seem high?

We understand that bill fluctuations are cause for concern. Learn about common causes for high bills and solutions to help you control your energy usage and lower your bill.

Reading Your Bill

Use this step-by-step guide to learn how to read your bill.

Don't understand the terminology on your bill? Click here to find straightforward definitions.

Recognizing Other Bill Factors

The number of days in your billing cycle, estimated meter reads, adjustments and other non-usage charges (deposits, connection fees, returned checks, Transmission and Distribution Utility pass-through charges, etc.) can impact your bill amount.

How Weather Affects Your Bill

Weather is the number one cause of high bills. Significant swings in outside temperature may make your electric cooling and heating equipment operate for longer periods of time than usual. Only a few days of extreme temperatures can increase your usage and cause your bill to be noticeably higher. We've got energy-saving tips for every season, appliance and part of your home.

Common Causes of High Bills

The size, age and type of your home, number of occupants, types of appliances you use and even the number of household guests can all impact your electricity usage.

Understanding your Usage

How do you use energy? Find up to 27 months of usage and billing history in MyAccount and use interactive tools such as MyEnergy Dashboard and other resources to better understand how your home uses energy and how that affects your bill.
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Getting Help

Learn more about payment assistance programs, deferral options and billing programs that can help you smooth out seasonal highs and lows in your electricity bill.
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Get answers to our most frequently asked questions about high bills, seasonal fluctuations and ways to save.
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