TXU Energy takes its customers-first mission seriously.

Part of that mission is ensuring that Texas competitive retail consumers stay engaged and informed. We recognize that identity theft continues to be one of the fastest growing crimes in the United States, spanning countless industries, including the electricity marketplace.

Energy fraud is estimated to cost Texans millions of dollars each year, in addition to requiring consumers to invest their valuable time and resources to handle fraud situations.

TXU Energy has a long track record of working to protect customers from fraud. In this regard, we want to help consumers protect and empower themselves as the perpetrators of fraudulent scams become more sophisticated and their schemes more complex. Knowledge isn’t just power; it can make an enormous difference in your future.