Frequently Asked Questions

How do solar panels work?

Solar panels convert sunlight into electricity that’s delivered to your home’s main electrical service panel. Your solar panel system turns on and off automatically. Your home will use the electricity generated by your solar panels first and then pull any other electricity you need from the grid. If you use less electricity than your solar panels generate, the excess generation can be put back on the grid.


How do I know if solar panels are a good choice for me?

An expert in solar energy will walk you through whether your home is a good fit for solar. You have to be a single-family home owner with a roof that has good sun exposure, without many trees or other obstacles that might block the sun’s energy. They’ll also look at things like your household energy usage and roof space to determine the right system for you.


How much will I save by putting solar panels on my home?

Solar savings depend on several factors, including the size of your solar panel system, the angle and shading of your roof, and how much you spend on electricity. We’ll take care of that in your estimated savings quote.


How much do solar panels cost?

The price varies since each system is designed for a specific roof and customer. You can go solar for little down with low monthly payments, subject to approved credit. Plus, it’s one of the few home improvements that may increase the value* of your home and dramatically reduce your electricity bills at the same time. Your free quote will include all the pricing and financing details to help you understand which option is best for you.


How do I get a quote for solar panels?

It’s easy. Just answer a few simple questions here.


What happens after I sign up for solar panels?

First, you’ll get a free consultation to help you understand how solar could work for your home as you walk through your personalized proposal. All your installation preparation is taken care of by an experienced solar team member either virtually or in your home. The installation itself will take about a day once all the paperwork and permitting is done. Once your panels are installed and your system is connected to the grid, you’ll be making your own solar energy!


Can I get credit for my excess solar power? How does that work?

Yes. Sometimes your panels produce more electricity than your home uses at a given time. That surplus energy goes back onto the electricity grid. Once you’ve enrolled on one of our Renewable Buyback plans, we’ll give you a bill credit for the excess energy. We’re one of the few electricity providers that purchases excess solar power. For more information on how this works in Texas, visit Clean Energy Credit.


Can I include a battery with my solar panels?

Yes! Having a home solar battery service in Texas will help you power through power outages, secure flexible financing options, and provide a clean alternative to diesel generators. Ask about solar battery service during your free consultation.


How does solar plus storage work during a power outage?

If there is a power outage, your battery will take over sending power to your backed-up breakers within a few seconds and will continue to do so until power is restored or the battery runs out of energy. Your system is designed to supply 8 to 12 hours of backup energy, but how long the battery lasts will depend on how much energy you use. The battery will recharge when the sun comes up, so you will be able to power through multi-day outages should they ever occur.


Can I go “off the grid” when I get solar panels?

Our solar partners do not offer “off the grid” systems. Even with a battery, you will still be connected to your utility. That way you can sell back the surplus power that your system generates, and you’ll always have power if your panels or battery ever stop working.


I already have a solar panel system installed, can I get just a battery system?

Currently, battery storage is only offered as part of a new solar panel installation.


* Source: Energy Sage, “Solar panels increase property values”, https://www.energysage.com/solar/cost-benefit/solar-energy-savings/ Published 07/15/2020, accessed 08/06/2020. Actual impact on home values will vary.