Get your home ready for the summer.

During hot Texas summers your A/C can use half or more of your home’s energy; and if it’s not cooling efficiently, you could end up paying more than you should. An efficient A/C can help lower your summer energy bills by up to 30%.1 That’s why we’ve partnered with Service Experts to bring you A/C and heating maintenance services for select energy plans. 

Your plan comes with a tune-up and professional cleaning from Service Experts every six months.

 

Maintenance service includes:

  • 35-point inspection on each heating or cooling unit
  • Safety inspection
  • Tightening electrical connections
  • Examining system controls
  • Home health report on each visit
  • Biocide cleaning
  • Lubricating parts
  • Cleaning the condensate drain line
  • Cleaning the condenser coil and evaporator coil
  • Straightening coil fins
  • Examining system controls
  • Up to 30% energy savings boost on heating and cooling bills
  • 15% discount on air quality products
  • 15% discount on service repairs
  • No trip charges ever
  • No overtime/weekend charges
  • Guaranteed 24/7/365 priority service
  • 100% 1 year guarantee on repairs

 

Frequently Asked Questions

Who are Service Experts?

Service Experts is a heating and cooling system service provider in the DFW, Houston and Austin areas.

What if I already have a TXU Energy home warranty product?

The plan includes preventative maintenance service that helps keep your cooling and heating efficient, reducing the likelihood of breakdowns. However, it does not provide protection against out of pocket expenses for repairing or replacing your cooling or heating system that your warranty does.

What if I don’t like the plan?

All of our plans come with our satisfaction guarantee, which means that if your plan isn’t fitting your needs just call us within 60 days and we’ll help you change to one that does without any cancellation fee.

Do I have to pay any extra fees for maintenance visits?

Service visits for maintenance are covered as part of this plan and there are no trip fees or additional costs that you will have to pay. However, if your system needs to be repaired, you can work with Service Experts or another provider of your choice to fix your system. If your system needs to be repaired or replaced, you will receive a 15% discount for repair services from Service Experts.

Is the maintenance service only for my A/C system?

This plan includes maintenance services for both your heating and cooling systems, including gas and electric.

Will this plan help me save money on my electricity bills?

A properly functioning system can save you up to 30% on your heating and cooling bills in winter and summer months versus an inefficient system. Texans typically use more electricity during summer than during mild months, so the amount of energy your home uses is the main driver of your electricity bill.

The maintenance service did not fix my system - now what?

If your system requires repairs or a replacement beyond the services covered in this plan, Service Experts can provide you with a quote and pricing to repair your system. This includes a 15% discount for parts, service and replacements. However, you are under no obligation to contract Service Experts for any repair work. 

What do I do if I need to reschedule a maintenance visit?

Please call Service Experts to reschedule maintenance appointments at 866-EXPERTS (866-397-3787).

Do I have to schedule my next appointment immediately, or can I call later?

Service Experts will work with you to schedule an appointment on site and by phone for all of your additional scheduling needs.

 

You can find more details in the Service Experts Terms and Conditions.

Find more details in Spanish here.


Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance and installation of equipment and duct system.