Choose TXU Energy for simple, straightforward savings on electricity. View Plans

AT TXU Energy, we encourage you to research the many different energy plans available to you and to assess the level of customer service you can expect when you choose an energy provider. Whether you’re reading TXU reviews online or researching other Texas electric companies, you’ll find that we not only have great service — we put it in writing with our one-of-a-kind TXU Energy Customer Bill of RightsSM.

We believe that as a TXU Energy residential customer you have a right to:

  • A fair price from a company you can depend on.

  • Clear, straightforward terms of service with billing you can understand and trust.

  • Responsive, knowledgeable customer care agents available 24 hours a day, 7 days a week.

  • Guaranteed Satisfaction: review your first bill, then decide to stay or switch back for free.

  • A choice of free, convenient billing and payment options.

  • A choice of service plans to meet your individual needs.

  • Products and services that help you conserve electricity, save money and protect the environment.

  • A caring commitment to your community that is reflected in our support and involvement.

  • Customer appreciation with rewards for your loyalty.

We encourage you to read TXU reviews, research our competitors’ reviews and find out why millions of Texans trust TXU Energy for the electricity that powers their homes and businesses.

Once you've made the comparison, we're sure you'll discover why more Texans have chosen TXU Energy than any other electricity provider. See our electricity plans and rates.