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When that moving truck shows up at your house, nearly everything you own will be packed into it, and driven away. To help you avoid some potential pitfalls such moving scams, we’ve gathered a few tips below. You can easily avoid a moving scam if you're aware of some of the most common signs.
When you’re hiring movers, you’ll want to make sure you are getting the best service possible. This includes finding a reputable moving company that will take care of your belongings and treat you fairly without trying to pull moving scams. Before signing a contract with a moving company:
- Insist on an in-home survey. Make sure your mover visits your home before moving day. Moving prices can be based not only on mileage, but on the weight of your belongings and the amount of room your goods take up in the truck. So insist on an in-home survey to get an accurate estimate.
- Give the mover as much information as possible. Don't forget to mention important details. Perhaps you’re bringing the dining room set you’ve been storing at your sister’s house, or you’re selling the piano. Whatever it is, communication is a big help at heading off problems. Let your mover know of any unusual conditions on the other end of the move – flights of stairs or parking restrictions, for example. Surprises could cost you more money.
- Check their credibility. Be sure the company has a local address and obtain proof of licensing, certifications and insurance. This is to ensure they are an established, reputable company.
- Check their history. Call the government’s consumer complaints hotline at 1-888-368-7238. Ask them about the moving company’s history and see if they've tricked other customers with moving scams before.
- Ask for at least three references. It’s best to get information from people in your area who have moved within the past three months. Call and ask them about their honest experiences.
- Ask for help. Check with your REALTOR® for a reputable mover. He or she may have compiled a list of movers recommended by past clients. If you’re making a corporate move, your company may have a relocation specialist who can assist you.
- Understand what your moving quote covers. Are packing materials included? Is there a fee to crate your larger items? Is there insurance against damages? What does it cover? Ask if there are any additional costs NOT specified in your quote.
Finally, while in the planning stages of your move, most reputable movers will provide you with a booklet called “Your Rights and Responsibilities When You Move.” If you weren’t offered one, beware.
Once you’ve made your arrangements for your move to Texas or within the Lone Star State, sign up with an electricity provider that you can trust. TXU Energy is the #1 choice in Texas for electricity and offers guaranteed price protection, cash back loyalty rewards programs and renewable energy options that let you help the environment without giving up comfort and convenience.
To learn more, visit the TXU Energy Move Center for easy sign-up options.