TXU Energy Launches Prepaid Electricity Plan

TXU Energy FlexPowerSM gives customers flexibility and control over electricity account


TXU Energy has launched a new electricity plan in Texas for customers looking for a plan that does not require a deposit.

TXU Energy FlexPowerSM allows customers to pay for electricity in advance. The plan features free alerts and notifications via text message or email notifying customers when their account balance is low and confirming payments. TXU Energy FlexPowerSM is a pay as you go plan with no long-term contracts, no deposits, no late fees and no surprise high bills. And, since TXU Energy doesn’t offer variable rates, a customer’s electricity rate won’t increase without advance notice.

“Texans told us they want more options when it comes to paying for electricity,” according to Dave Hennekes, vice president of residential markets for TXU Energy. “TXU Energy FlexPowerSM is a great solution for customers who want the flexibility and control over when and how they pay for electricity.”

It’s easy to make payments on TXU Energy FlexPowerSM. Account payments can be made at any time online, by calling TXU Energy, or at thousands of authorized payment locations across the state. If a customer’s balance ever runs out, they can add more funds to the account and can be reconnected in as little as a couple of hours. TXU Energy FlexPowerSM is also competitively priced with other similar prepaid plans in the market.

“When a customer’s balance gets low, TXU Energy will send an alert that lets them know their balance amount and how many days of estimated electricity usage are left,” said Hennekes.

Smart meters allow detailed monitoring of electricity usage by consumers and, for customers on the TXU Energy FlexPowerSM plan, this allows the company to send the necessary alerts and notifications based on the power consumed by the customer.

To sign up for TXU Energy FlexPowerSM, call 1-800-818-6132 or go online at www.txu.com/flexpower  

About TXU Energy
TXU Energy is a market-leading competitive retailer that provides electricity and related services to approximately 2 million electricity customers in Texas. TXU Energy offers a variety of innovative products and solutions, allowing both its residential and business customers to choose options that best meet their needs, including exceptional customer service, competitively priced electricity service plans, innovative energy efficiency options, renewable energy programs and other electricity-related products and services. Visit txu.com for more information about TXU Energy.  REP #10004.