Please select the appropriate number below. Our Customer Care Representatives are standing by to assist you.

Residential

Customer Care:

Local:
1-972-791-2888
Outside DFW:
1-800-818-6132

Business

Customer Care:

Monday-Friday, 7am-7pm

Phone:
1-888-399-5501


Request a Business Quote:

Monday-Friday, 8am-6pm

Phone:
1-855-881-0489
Online Request a Quote

Construction Services

Customer Care:

Monday-Friday, 8am-5:30pm

Phone:
1-800-711-9112
Email:
constructionservices@txu.com

Property Management

Customer Care:

Apartment Services:

Monday-Friday, 8am-5pm

Phone:
1-800-316-2135
Email:
aptservices@txu.com
Multifamily Sales
Email:
multifamily.sales@txu.com

At TXU Energy, we offer many ways to contact us if you need assistance through online support, phone or through email for your home or business. If this is a time-sensitive or urgent request, please call using our Customer Care phone numbers above. You can also visit our Help Center for more information.


Executive Feedback

Compliments, Comments or Complaints? Mail them to TXU Energy Executive Feedback, PO Box 650764, Dallas, TX 75262-0764 or email your feedback.