Do I have to choose a provider?

LP&L won't be providing electricity service to Lubbock after retail electric competition launches in the fall 2023, but it will continue maintaining your poles and wires as your Transmission and Distribution Utility (TDU). You'll have the summer to choose a new provider, otherwise you'll be automatically enrolled as a customer with a default provider, and that service may not be the right choice for you. It's best that your find a provider you feel confident in well before the deadline so your transition is smooth. Our team's available 24/7 to help you do just that. 

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