Cancellation Fees and Plan Expirations
When you sign up on a TXU Energy term plan, you get the peace of mind that no matter what happens to the price of energy during the course of your term, your rate is protected. The only circumstance in which your price could change during the minimum term is to reflect actual changes in law or regulatory charges as described in your Electricity Facts Label (EFL).
We can guarantee your rate by purchasing the power for your electricity plan in advance for your contract term. If you decide to cancel your plan before your term expires, we're left with electricity that we've already paid for. Cancellation fees help electricity providers offset any losses associated with that electricity.
When your term plan is due to expire, we'll let you know at least 30 days in advance and recommend an electricity plan that may be right for you. We want to ensure you remain a satisfied TXU Energy customer.
Read more about what to look for in a Texas electricity plan, or sign up today.