Why TXU Energy

 

As the #1 choice in Texas for electricity, TXU Energy has a long-standing history of doing the right thing for our customers. It starts with the basics - providing clear and easy-to-understand information on the choices we offer and straightforward pricing you can count on. But our responsibility doesn't end there, and neither does our commitment to our customers. We've assembled some of the things we're most proud of because you should know the company that's providing your electric service, and what we stand for. We're pretty sure you'll see the TXU Energy difference and why more Texans choose us for their electricity service than any other provider.

	Straightforward Pricing			Our Commitment to You
	Competitively-priced plans with terms that work for you. Choose from: Fixed rate plans that offer the assurance of price protection for 12 or 24 months. Flexible month-to-month rate plans. Indexed plans with rates tied to the monthly price of natural gas so you can take advantage of changing energy market conditions. Plans that reward you with cash back. 10%-100% Texas renewable energy in select plans. How active you want to be with your electricity plan is up to you. And because we believe a well-informed customer will be a customer for life, our plans come with straightforward terms of service that clearly define our commitment to you. To sign up for a TXU Energy plan, click here.			Everything we do is designed with one goal in mind: to make sure all the experiences you have with us are positive ones. And we put that promise in writing with our Customer Bill of Rights. These rights frame our beliefs and commitment to our customers. Our promises include: Clear, straightforward terms of service with billing you can understand and trust. Responsive, knowledgeable customer care agents available 24 hours a day, 7 days a week. Customer appreciation with rewards for your loyalty. Guaranteed Satisfaction: Review your first bill, then decide to stay or switch back for free. Learn more about what we promise. It's just one reason why millions of Texans trust TXU Energy for their electric service.
	Innovative Products and Tools			Part of Your Community
	Innovative solutions that are designed to save you time and money. As a TXU Energy customer, you'll have access to benefits like: TXU Energy MyAccount: Maintain your account online without the hassle of paper. Gain easy access to your account 24/7. Utilize online tools to help you monitor your electricity usage. And more. TXU Energy Recurring Bill Payment: Take the hassle out of paying your electric bill every month. TXU Energy Solutions: Choose from a wide range of products and services that can help you conserve energy and save money. It's not only good for your budget, it's good for the Texas environment. Learn about these tools and more.			We have a long history of meeting the electricity needs of Texas. We invest in our communities because we work and live here too! TXU Energy AidSM: The largest bill-payment assistance program among electric companies in the nation with a commitment of $25 million over 5 years starting in 2008. TXU Energy has helped more low-income customers, senior citizens and other qualified customers in need in our local Texas communities than any other electricity provider in Texas. Community Assistance: As the industry leader in helping customers in need, TXU Energy and our employees donate more than a million dollars each year to such charitable organizations as United Way, Meals on Wheels and American Red Cross. Supplier Diversity: TXU Energy has a long, recognized history of continuously supporting supplier diversity initiatives in the community. We spend millions each year - including $12.8 million in 2008 - on goods and services provided by certified minority- and women-owned business enterprises. Urban Tree Farm: We're dedicated to environmental stewardship by helping to maintain the TXU Energy Urban Tree Farm, the largest non-profit urban tree farm in the nation. Learn more about how we're part of your community.