Why TXU Energy

As the #1 choice in Texas for electricity service, TXU Energy has a long-standing history of doing the right thing for our customers. It starts with the basics - providing clear and easy-to-understand information and straightforward pricing you can count on. But our responsibility doesn't end there, and neither does our commitment to our customers. We've assembled some of the things we're most proud of because you should know what the company that's providing your electricity service stands for. We're pretty sure you'll see the TXU Energy difference, and why more Texans choose us than any other electricity provider.

Sign up for a TXU Energy plan.	Straightforward Pricing		Learn more about what we promise.	Customer Bill of Rights
	We believe an informed customer is a customer for life. So whether you're already a customer or thinking about becoming one, we want to make sure you're fully informed to make electricity decisions that are right for you. Your plan options. Compare different plan types, learn more about renewable energy, and understand the regulatory documents you get when you sign up for service. Other fees and charges. Learn about the fees, deposits and other charges you might encounter when comparing plans. Extra services you get with TXU Energy plans. Learn about the TXU Energy customer care difference, payment options and assistance, waivers and more.			Our goal is to make sure every experience you have with TXU Energy is a positive one. And we back it up in writing with the TXU Energy Customer Bill of RightsSM. These rights frame our beliefs and commitment to our customers, which include: Clear, straightforward terms of service with billing you can understand and trust. Responsive, knowledgeable customer care representatives available 24 hours a day, 7 days a week. Customer appreciation with rewards for your loyalty. Guaranteed satisfaction or switch back for free. These are just some of the many reasons why millions of Texans trust TXU Energy for their electricity service.
See our products and tools that can make your life easier.	Innovative Products and Tools		Learn more about how we're part of your community.	Part of Your Community
	Innovative solutions that are designed to save you time and money. As a TXU Energy customer, you'll have access to benefits like: Go paperless with online account management. Use TXU Energy MyAccount for easy account access 24/7, online tools to monitor your electricity usage, and more. Take the hassle out of paying your electric bill every month. Use TXU Energy Recurring Bill Payment to pay your bills automatically. Choose from a wide range of products and services to help you conserve energy and save money. From energy-savings calculators to market-based pricing charts, TXU Energy Solutions has all you need to be energy-smart.			We have a long history of meeting the electricity needs of Texas. We invest in our communities because we work and live here too! Helping those in need. TXU Energy AidSM, our bill payment assistance program, helps more customers in need than any other provider in Texas. And we're contributing $25 million a year over 5 years through 2012. Giving back to the community. As the industry leader, TXU Energy and our employees donate more than a million dollars to charitable organizations like United Way, Meals on Wheels and American Red Cross each year. Supporting supplier diversity. TXU Energy spends millions each year - including $12.8 million in 2008 - on goods and services provided by certified minority- and women-owned business enterprises. Growing trees for our communities. The TXU Energy Urban Tree Farm, the largest non-profit urban tree farm, greens the parks and streets in local communities.