The Brighten^SM Power Monitor from TXU Energy is an in-home device the size of a small clock radio that measures and displays your energy usage in near real-time in kWh and its estimated cost in dollars.
The Brighten^SMPower Monitor transmits energy usage data from your main electric service panel to its Display Unit (DU) over the home's existing wiring; thus, no new wiring is required.
With the Brighten^SMPower Monitor, which has your rates already pre-programmed into it, you can observe not only your current electricity usage and estimated cost at a given point in time, month-to-date, and at month's end, but also your projected billing month's end usage and costs.

With Brighten^SMPower Monitor, you will be able to:

Minimize what you spend on electricity every month. Save up to 15% on your electricity usage when you use information from the Brighten^SM Power Monitor to manage your energy consumption .
Pinpoint wasteful electricity usage so you can reduce it.
Gain more control over your electricity usage.
Increase your knowledge of how to save money on your electricity bill.
See your estimated monthly energy cost before your bill arrives.

What are the benefits of the Brighten^SMPower Monitor?
The Brighten^SM Power Monitorhelps you:

Minimize what you spend on electricity every month. Save up to 15% on your electricity usage when you use information from the Brighten^SMPower Monitor to manage your energy consumption2.
Pinpoint wasteful electricity usage so you can reduce it.
Gain more control over your electricity usage.
Increase your knowledge of how to save money on your electricity bill.
See your estimated monthly energy cost before your bill arrives.

What information will the Brighten^SMPower Monitor provide?

Current energy consumption in kilowatts (kW).
Current estimated energy cost in dollars and cents per hour ($/hr).
Energy consumed so far today in kilowatt-hours (kWh).
Estimated energy cost so far today in dollars and cents ($).
Energy consumed so far in the current billing cycle in kWh.
Estimated energy cost so far in the current billing cycle in $.
Projected energy usage for current billing cycle in kWh.
Projected energy cost for current billing cycle in $.
Peak electrical demand so far in the current billing cycle in kW.
Estimated peak usage so far in the current billing cycle in $/hr.
Current voltage in Volts (V).
Minimum and maximum voltage in the current billing cycle in Volts (V).
Current Energy Rate $/kWh.
Current Date & Time.
Timer.
Alarms.
Historical Data.

What are the parts of the Brighten^SMPower Monitor?
The Brighten^SMPower Monitor may include the following equipment:

One In-Home Monitoring Package delivered to you for use inside the home consisting of one Display Unit.
One set of Breaker Panel Devices, consisting of one pair of Current Transformers and one Measuring Transmitting Unit, installed in the primary circuit breaker of your home by a preferred electrical contractor specified by TXU Energy.

What level of savings can I expect from using the Brighten^SMPower Monitor?
You can achieve savings every time you reduce your electricity usage, which will reduce your electricity costs. To help you reduce your electricity usage, you can use the information provided by the Brighten^SMPower Monitor to modify your electricity usage behavior. Studies have shown that if you utilize the information provided by the Brighten^SMPower Monitor to change how you use electricity, you could reduce your usage up to 15%.

How does the Brighten^SMPower Monitor work?
The breaker panel devices located in your circuit breaker panel measure the amount of electricity coming into your home as you use it and then transmit your usage data over your existing house-wiring to the display unit. Due to differences in the electrical system in each home, there may be some areas of the house where the Brighten^SMPower Monitor will not get a reading. The electrician will help you look for the best location for the devices.

The display unit (DU), which will have your electricity rates pre-programmed into it, then records / displays your energy usage information in kWh and its estimated cost in dollars.
As a result, you will be able to monitor your electricity usage at any given point in time, for the day and for the month-to-date.
Then, based on your electricity usage patterns, meter read date, etc., the Brighten^SMPower Monitor can project an estimate of what your electricity usage will be at month's end.
Since the Brighten^SMPower Monitor will have your electricity rates and sales tax pre-programmed into it as well as your electricity usage information, meter read date, etc., the Brighten^SMPower Monitor can estimate what your electric bill is at any given point in time for the month-to-date, and what it will be at month's end.

Do I need to program the Brighten^SMPower Monitor when I receive it?
During installation the electrician will program your Brighten^SM Power Monitor with your appropriate electricity rate and your meter read date. You will not need to program your Brighten^SMPower Monitor unless there is a change to your electricity rate or meter read date. Instructions to program your Brighten^SMPower Monitor are included in your Brighten^SMPower Monitor Users Guide that will be provided to you with the Brighten^SMPower Monitor. If you have difficulty programming your display, you can call the Brighten^SMPower Monitor. Toll free number at 1-877-488-5349 for technical support.

Can the Brighten^SMPower Monitor device control appliances in my home?
No, the Brighten^SMPower Monitor device does not control appliances, but provides you valuable energy usage information about your appliances when you use them.

Will the Brighten^SMPower Monitor Power Monitor device interfere with X-10 and other home automation systems?
No, the Brighten^SMPower Monitor device has its own data transmission stream that will not interfere with any other home automation products.

What kind of information does the Brighten^SMPower Monitor provide on my individual electrical appliances and devices?
The Brighten^SMPower Monitor displays the energy usage and estimated costs for your whole home. To see the energy usage and estimated cost for an individual electrical appliance or device, you will have to look at the display both before and after you turn the individual electrical appliance or device on to see the incremental change in the information displayed.

I just received my bill and the amount I owe does not match the amount the Brighten^SMPower Monitor says that I should owe?
There are certain factors including the date and time the utility meter is read, the distance between the utility meter and the electric panel, and other variables will result in monthly usage totals recorded by the Brighten^SMPower Monitor that are slightly different than those measured by your electric utility. Also, there may be other non-recurring charges that may affect the total of your bill.

To ensure that your Brighten^SMPower Monitor is programmed correctly and/or is functioning correctly, refer to your Brighten^SMPower Monitor User's Guide, which should provide you with what you need to see if your Brighten^SMPower Monitor is set-up and working properly.

If you still have questions or are having technical difficulty with the Brighten^SMPower Monitor, you can call the Brighten^SMPower Monitor Toll Free number at 1-877-488-5349, Option #3, for technical support.

Service and Helpdesk
Who do I call if I have questions on how to use the Brighten^SMPower Monitor?
TXU Energy provides you with a Brighten^SMPower Monitor User's Guide, which should provide you with the information you need to use the Brighten^SMPower Monitor. If you still have questions or are having technical difficulty with the Brighten^SMPower Monitor, you can call the Brighten^SMPower Monitor Toll Free number, 1-877-488-5349, Option #3, for technical support.

What happens if the Brighten^SMPower Monitor malfunctions?
If you have any technical difficulty with your Brighten^SMPower Monitor, you can call the Brighten^SMPower Monitor Toll Free number, 1-877-488-5349, Option #3, for technical support. If your Brighten^SMPower Monitor breaks due to a manufacturer's defect or normal wear and tear within the first 2 years, it will be covered under the Energy, Inc. Limited Warranty as outlined in the Brighten^SMPower Monitor Service Agreement.

What if my bill cycle / meter read date, sales tax or rate changes?
If any of these factors change, your Brighten^SMPower Monitor will need to be re-programmed. Instructions to program the Brighten^SMPower Monitor are located in your Power Monitor User's Guide. If you have difficulty programming your display, you can call the Brighten^SMPower Monitor Toll Free number at 1-877-488-5349, Option #3, for technical support.

Can I sign up for average billing / e-bill / recurring bank draft with TXU Energy, or can I stay on these services with this product?
If you are a new TXU Energy customer, we offer many flexible billing options to help you manage your bill. You may view these billing options on http://www.txu.com/. Keep in mind that if you enroll in average billing, the Brighten^SMPower Monitor estimated cost projection will not match your bill amount.

Installation

Does the Brighten^SMPower Monitor have an installation fee?
TXU Energy Brighten^SMPower Monitor includes the installation at no cost to you. You must install the Brighten^SMPower Monitor using a preferred electrical contractor specified by TXU Energy. Please contact the Brighten^SMPower Monitor Toll Free number at 1-877-488-5349, Option #1, to arrange for a professional electrician to schedule the installation of the Brighten^SMPower Monitor in your home, at your earliest convenience.

How do I schedule the installation of my Brighten^SMPower Monitor?
Please call the Brighten^SMPower Monitor Toll Free number, 1-877-488-5349, Option #1, for installation.
They will help you schedule the installation of the Brighten^SMPower Monitor in your home, at your earliest convenience.

How can I reschedule the installation of my Brighten^SMPower Monitor?
To reschedule your installation, you will have to contact the Brighten^SMPower Monitor Toll Free number, 1-877-488-5349, Option #1, for installation.

Why does the electrical contactor have to request an electrical permit for the installation of the Brighten^SMPower Monitor?
Some cities may require an electrical permit for all Brighten^SMPower Monitor installations. An electrical permit grants the contractor permission to perform the requested installation, and at the same time, serves as a mechanism to ensure that the installation complies with current local electrical codes. After the installation is finished, the electrical contractor will be required to call for an inspection. You may be required to be present at the time of inspection.

What is the electrical permit fee?
The cost of the electrical permit will be covered by TXU Energy and varies from city to city.

What happens once an electrical permit is issued?
Once the permit has been requested, the contractor will be required to notify the city that the work is ready for inspection. A building inspector will come to your home and review the work for compliance with the city's electrical code.

If the work does not pass the inspection, the electrical contractor will be given a list of corrections to make. Once the corrections are made, the contractor will need to call for re-inspection. After all of the necessary inspections have been made and approved, the permit will be closed.

When/How do I schedule an inspection?

TXU Energy's contractor will schedule the inspection for you; the contractor will let you know the time and date the inspector will come to your home.

Where do I send the equipment to avoid the Equipment Fee?
Unless otherwise advised by TXU Energy, use the following address to return the In-Home Monitoring Package:
TXU Energy Product Fulfillment
8801 Autobahn Dr, Suite 100
Dallas, TX 75237

You agree to bear the delivery charge unless you use the prepaid return label included in the original In-Home Monitoring Package or unless TXU Energy terminates the Brighten^SMPower Monitor Service Agreement for convenience, in which case TXU Energy will provide you with postage prepaid packaging for the return.
IMPORTANT: Once installed, the Breaker Panel Devices (Current Transformers and Measuring Transmitting Unit) remain in your circuit breaker panel and do not need to be removed or returned.

When will I get my Brighten^SMPower Monitor?
TXU Energy will ship the In-Home Monitoring Package to you within approximately 2 to 3 weeks of enrollment. Once you get the package, you will be able to schedule your Brighten^SMPower Monitor installation.

Do I have to be a TXU Energy customer to get the Brighten^SMPower Monitor?
Yes, you have to be a TXU Energy customer to get the Brighten^SMPower Monitor.