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How to contact TXU Energy:

Website: https://myaccount.txu.com/

Residential Customer Service
Phone: 1-877-460-7066
Email: txuenergy@txu.com

TXU Energy Headquarters
6555 Sierra Dr.
Irving, TX 75039

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Residential Power Outage
Phone: 1-877-460-7066

Residential Service Home

Thank you for your interest in TXU Energy.

Unfortunately, we were unable to locate the address you entered in our records.  Some possible reasons for this are that the address may be in an area that is currently not participating in retail electric service competition in Texas or that it may be new construction.

If you would like further information, please contact Customer Service at 1-800-550-9803.

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