Relief for when your HVAC system breaks down

Now we do more than power your home. We protect what's inside.

There's nothing worse than suffering a broken A/C unit during a brutally hot Texas summer – or going without heat in the frigid winter. Not only is it uncomfortable, but high repair costs add insult to injury.

To help our customers bear the cost of these repairs, we offer two air conditioning and heating system protection products with guaranteed warranty service to repair or replace your units – affordably and by trustworthy professionals.

Choose the product that fits your needs best:



Monthly Fee


TXU A/C & Heat Protect PLUSSM

Up to $15,000 of repairs or replacements per contract year

per month covers all HVAC units in your home

$60 per claim

TXU A/C & Heat ProtectSM

Up to $1,000 of repairs per contract year

per month

$60 per claim

Plus, all products include:

No required pre-inspection. You're covered regardless of how old your equipment is!*
All covered work is guaranteed for a full 6 months.
24/7 access to thousands of pre-qualified service professionals throughout Texas; we will send a licensed and insured HVAC professional to your home at a time that is convenient for you.

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Already a Customer?

texas electricity company

Or call 1-855-753-7830 to sign up.

Don't let Texas Weather get the best of you. Protect your comfort – and your pocketbook – by investing in TXU A/C & Heat Protect PLUSSM or TXU A/C & Heat ProtectSM before you suffer a broken unit.

* Covered systems and appliances must be in good working order at time of activation. Non-covered charges may apply to certain repairs. Stand-alone furnaces and boilers not part of a central AC system are not covered by this plan. 

Warranty servicing and coverage is administered by Cross Country Home Services and its subsidiary HomeSure of America, Inc and will be billed on your monthly TXU Energy electricity bill. Warranty materials will be mailed to you with full details on eligibility, coverage, and exclusions. You have 30 days from the date you enroll to review the materials that will be mailed to you and decide whether you want to keep the coverage or cancel your enrollment before you are billed. Warranty coverage is a one-year contract that will begin automatically after the 30-day review period unless you cancel during that time. You may also cancel at any time without penalty after coverage begins. Upon expiration of the initial term, your coverage will automatically renew. If at any time TXU Energy is no longer your electricity provider, your TXU Energy warranty coverage will be cancelled. TXU Energy is not affiliated with Cross Country Home Services or HomeSure of America, Inc. and is not responsible for claims or service related to your coverage. Available for eligible TXU Energy residential customers.