A Continuous Service Agreement (CSA) addresses the unique needs of Multi-Family property owners and managers by automatically transferring electric service into the community's name once a resident has moved out. TXU Energy offers CSAs as a value-added convenience to your on-site management. The benefits of a TXU Energy CSA are:

Seamless Transfer: Electric service is transferred to your property's name automatically when a resident moves out. Your staff doesn't have to make phone calls or fill out paperwork each time a resident moves. The power will not revert to your name in the event a resident is disconnected for non-payment.
Always-On: The CSA allows the power to stay on so site managers can make the facility ready or show the apartment - even between tenants.

For more information on the Multi-Family Partnership Program, contact us at multifamily.sales@txu.com. If you currently have a CSA and have questions about your service, please contact Apartment Services at 1-800-316-2135.