Please select the appropriate number below. Our Customer Care Representatives are standing by to assist you.

Residential

Customer Care:

Local:
1-972-791-2888
Outside DFW:
1-800-818-6132
Email:
Send us an email

Business

Customer Care:

Monday-Friday, 7am-7pm

Phone:
1-888-399-5501
Email:
Send us an email


Request a Business Quote:

Monday-Friday, 8am-7pm

Phone:
1-800-216-5947
Online Request a Quote

Construction Services

Customer Care:

Monday-Friday, 8am-5:30pm

Phone:
1-800-711-9112
Email:
constructionservices@txu.com

Property Management

Customer Care:

Commercial Property Management

Monday-Friday, 8am-5pm

Phone:
1-877-968-7898
Email:
propertymanagers@txu.com
Multifamily Property Management
Phone:
1-800-316-2135
Email:
aptservices@txu.com

Sales:

Email:
multifamily.sales@txu.com

Executive Feedback

Compliments, Comments or Complaints? Mail them to TXU Energy Executive Feedback, PO Box 650764, Dallas, TX 75262-0764 or email your feedback.