Contact Us
Please select the appropriate number below. Our representatives are standing by to assist you.
972-791-2888 or
Residential Questions
outside the DFW area: 1-800-818-6132
Send us an email
Business
- Customer Service
1-888-399-5501 (Monday-Friday, 7am-7pm)
Send us an email - Request a Quote
1-877-TXU-4BIZ or1-877-898-4249 (Monday-Friday 7am-7pm)
Online Request a Quote
Construction Services
- Customer Service
1-800-711-9112 (Monday-Friday, 7am-7pm)
constructionservices@txu.com - Partner Marketing and Sales
1-866-898-3966
Please fax service contracts to:1-866-214-1784
Property Management
- Customer Services
Commercial Property Management
1-877-968-7898 (Monday-Friday 8am-5pm)
propertymanagers@txu.com - Multi-Family Property Management
1-800-316-2135
aptservices@txu.com - Partner Marketing and Continuous Service
multifamily.sales@txu.com
Report Power Outages 24/7
Pay by Mail
TXU Energy
PO Box 650700
Dallas, TX 75265-0700
PO Box 650700
Dallas, TX 75265-0700
Please make payable to TXU
Energy, and include your
account number on your check.
Executive Feedback
Compliments, Comments or Complaints? TXU Energy Executive Feedback, PO Box 650764, Dallas, TX 75262-0764 or click here.
Before You Dig
DIGTESS
Digging Above or Around Power
Lines 1-800-344-8377
Digging Above or Around Power
Lines 1-800-344-8377
This information is provided as a
courtesy for our customers. TXU
Energy is not affiliated with
DIGTESS.
