Report a Power Outage

In anticipation of possible electric system outages that can be caused by storms, TXU Energy reminds and encourages our customers to call and report outages, should they occur.

In the event of a power outage, flickering lights, bright/dim lights, guard light out, or other emergency, please call the local utility company for your area listed below:

Dallas/Ft. Worth and Surrounding Areas
Oncor Electric Delivery	888-313-4747
Texas New-Mexico Power Co.	888-866-7456
Houston and Surrounding Areas
CenterPoint Energy	713-207-2222 or 800-332-7143
Texas New-Mexico Power Co.	888-866-7456
South Texas
AEP Texas Central Company	866-223-8508
West Texas
AEP Texas Central Company	866-223-8508
Oncor Electric Delivery	888-313-4747
Texas New-Mexico Power Co.	888-866-7456
Sharyland
Sharyland Utilities	956-668-9551

Additional Power-Outage Tips:

• Unplug sensitive electronics, like computers and appliances. This may prevent items from being damaged by power variations that can occur when power is restored.
• Keep blinds closed and limit trips outside to maintain temperature for a longer period.
• Make sure to have flashlights, a battery-powered radio and fresh batteries in an easily accessible area.
• Storm Safety Reminders (PDF)