Report a Power Outage

In anticipation of possible electric system outages that can be caused by storms, TXU Energy reminds and encourages its customers to call and report outages, should they occur.  The TXU Energy toll-free telephone number for outage reporting is available 24 hours a day, seven days a week. Customers should report any outages by calling 1-888-399-5501.  TXU Energy will immediately report power outage calls on behalf of its customers to local utilities.

Additional Power-Outage Tips:

• Unplug sensitive electronics, like computers and appliances. This may prevent items from being damaged by power variations that can occur when power is restored.
• Keep blinds closed and limit trips outside to maintain temperature for a longer period.
• Make sure to have flashlights, a battery-powered radio and fresh batteries in an easily accessible area.