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Report a Power Outage

Report a Power Outage

In anticipation of possible electric system outages that can be caused by storms, TXU Energy reminds and encourages our customers to call and report outages, should they occur.

In the event of a power outage, flickering lights, bright/dim lights, guard light out, or other emergency, please call the local utility company for your area listed below:

 Dallas/Ft. Worth and Surrounding Areas
    Oncor Electric Delivery


888-313-4747

    Texas New-Mexico Power Co.


888-866-7456

 Houston and Surrounding Areas
    CenterPoint Energy


713-207-2222 or 800-332-7143

    Texas New-Mexico Power Co.


888-866-7456

 South Texas
    AEP Texas Central Company


866-223-8508

 West Texas
    AEP Texas Central Company


866-223-8508

    Oncor Electric Delivery


888-313-4747

    Texas New-Mexico Power Co.


888-866-7456

 Sharyland
    Sharyland Utilities


956-668-9551


Additional Power-Outage Tips:

  • Unplug sensitive electronics, like computers and appliances. This may prevent items from being damaged by power variations that can occur when power is restored.
  • Keep blinds closed and limit trips outside to maintain temperature for a longer period.
  • Make sure to have flashlights, a battery-powered radio and fresh batteries in an easily accessible area.
  • Storm Safety Reminders (PDF)