• All About You

    At TXU Energy, we strive to offer customers a number of options. But it's not about having an abundance of plans. It’s about providing just what you need. Enjoy running the AC on summer nights so you sleep comfortably or want a plan that fits your busy lifestyle? Get one of our Free electricity plans. Want the rewards of being a loyal customer? A cash back plan is for you. We’re constantly developing new plans and ways to show our appreciation to you for being our partner in power.

  • Total Convenience. Total Access.

    If you wake up in the middle of the night with a burning question about your electricity usage—it happens to all of us, right?—don’t wait. Call us. We answer our phone 24/7. And if you don’t want to talk to us, it won’t hurt our feelings. We have plenty of other ways to communicate: online chat, text, email, and regular mail. From online pay to our powerful app, our goal is to make things easy and convenient.

  • Use Less With More

    It might sound strange, but TXU Energy wants you to use less of what we sell. After all, lowering our state’s electricity use is good for all of us. Plus, it lowers your bill. That’s why we give you the latest online tools and technology to monitor your use. For instance, receive alerts when you’re using more electricity than normal. We think surprises should be reserved for happy occasions, not your electricity bill.

  • Howdy, Neighbor.

    TXU Energy has been serving the good people of Texas for years. We’re a part of this community, and we’re not going anywhere. So we behave the way a neighbor should, by lending a hand to customers who need it, looking out for our environment and being as honest as a bathroom scale.